At Devinco Aluminium, we are committed to providing our customers with high-quality roofing services. If you are not satisfied with the services provided, we offer a refund or rework of the service within 30 days of the completion date.
To be eligible for a refund or rework, please contact us within 30 days of the completion date of the service. We will review your request and work with you to address any issues or concerns.
Refunds will be issued using the original method of payment. If the refund is approved, it will be processed within 7-10 business days.
Please note that refunds are subject to the following conditions:
- The service must have been completed within the last 30 days.
- The refund request must be made within 30 days of the completion date.
- Refunds are not available for services that have been partially or fully completed.
- Devinco Aluminium reserves the right to deny any refund requests that do not meet these criteria.
To initiate a refund or rework request, please contact us by clicking here. Our customer service team will be happy to assist you.
This policy is in addition to your statutory rights and does not affect your rights under consumer protection laws.